Training & Professional Development

Flexible...Current...Rewarding

We offer a wide range of communication training and development programs, all of which can be tailored to meet the needs of anyone – or everyone in your organization!

• On-the-Job Training and Development: Learn what you need to know when you need to know it, and apply it right away to your job! We’ll work with you to develop a competency-based program based on your needs, and we’ll provide on-going support for the duration of your training, whether it’s scheduled for a day, a month, or a year.
  
  This training option is ideal for many different individuals:
  • those who need development or refreshment of only certain specific skills;
  • those who are remote from traditional training and education centres;
  • groups of individuals who bring unique skills to a team.

Any number of participants can be accommodated. Following a needs assessment, a curriculum is prepared for each individual depending on the skills needed, and participants progress at their own rate as determined at the outset. Competency evaluations, negotiated at the outset of the project, are based specifically on the job requirements of each learner. Ongoing support is also negotiated at the outset, and may consist of on-site visits by the original facilitator, or technology-mediated contacts (such as telephone, fax, or e-mail) as appropriate.

• Custom Seminars and Workshops: Traditional seminars and workshops can also be custom tailored to your specific needs. If several people in your organization can participate, seminars or workshops can be arranged to maximize group and individual learning. They can also be held in conjunction with on-the-job training programs. This is an effective and efficient way to ensure you have the skill-set needed in your organization.

Because Key Concepts Ltd. takes a competency-based approach to learning, all delivery modes can be offered at different levels. Entry-level, intermediate, and senior level programs can be offered in any subject area, and participants in on-the-job training programs will be offered ‘seamless progression’ through the levels they wish to attain.

A Sampling of Professional Development Topics

Essential Communication Skills

• Communicating in Writing
• Listening and Responding: Face-to-Face Dynamics
• Strategic Conversation
• Meetings that Matter
• Presentation Skills

Communicating to Lead Change

• Communicating Mission, Vision, Values
• Building and Banking Trust

Executive Development

Explore new skills through personal, confidential coaching!

• Setting the Mission, Vision, Values
• Face-to-face with internal and external audiences (listening, responding skills)
• Communication Roles for Leaders
• Meeting the Media

The Professional Communicator

• Supporting Organizational Directions
• Strategic Public Relations Planning
• Public Relations Program Development
• Advertising Copywriting
• Audience Identification
• Public Relations Research and Evaluation Skills
• Issues Management
• Managing the Communication Function
• Reputation Management
• Consulting: Internal and External Clients
• Relationship Building
• Crisis Communication Planning
• Risk, Issue, and Crisis Communication
• Meeting the Media/Help Others to Meet the Media
• Writing Skills
• Effective Note-taking
• Forkner Short-writing
• Producing Public Relations Materials

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