• Audit of the communications function; recommendation of a strategic and operational communication plan

Alberta Public Affairs Bureau

• Provision of training programs for Public Affairs Bureau communicators. Topics included Communication Planning, Project Management, Risk and Crisis Communication.

Alberta Energy & Utilities Board (EUB)

• Training in communication planning
• Review and evaluation of draft media relations policy

Calgary Public Library

• Internal communication audit

Calgary Roman Catholic Separate School District No. 1

• Strategic communication plan preparation

Canadian Association of Petroleum Producers

• Facilitation of staff, members’ business planning
• Preparation of business, communication plans

Certified Management Accountants of Alberta

• Communication audit: employers, members, employees, non-members
• Strategic communication plan

Insurance Corporation of British Columbia

• KeyMatrix™ evaluation project: “community” segment

National Energy Board

• Review/evaluation of Electronic Regulatory Filing communication plan
• Public Information Services review and evaluation (formal research study)
• Facilitated Communications Group strategic planning day
• Editorial services, Report on the Inquiry into Stress Corrosion Cracking
• Landowners’ Satisfaction Survey

NrG Information Services Inc.

• Review/evaluation, Computer-based training program for NrG Information Highway software program

PanCanadian Petroleum

• BTV ‘Best Companies to Work For’ television production
• Company-wide communication audit: research services, coaching support

Quantity Surveyors Society of British Columbia

• Market research study into awareness and support levels of key audiences.

Scouts Canada

• Focus groups, member response to organizational development strategies.

Revenue Canada

• Ottawa Tax Centre: Re-engineering: Employee survey and communication audit; subsequent development of communication plan; recommended the development of a communications function within the OTC.
• Management Learning Forum: Developed a communication strategy and plan to assist the task force comprised of Assistant Deputy Ministers and Directors to communicate to managers about change and development in the Department.

TransAlta Utilities

• Consultation on a strategy to communicate the company’s sustainable development objectives to employees.

TransCanada Pipelines Ltd.

• Employee readership survey, publications/materials review and evaluation.
• KeyMatrix™ evaluation project: Reputation management: evaluation of “investor” segment

U. of Calgary Cultural Diversity Inst.

• Open Space Technology (facilitation)

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